All our projects are centered on Client Experience Improvement. We are committed to being client-focussed. The long-term profitability of our clients’ investment is our main objective.
For our participants, this means using a variety of tools aimed at long-term retention:
- unlimited access to MyVoc: an intelligent online platform enabling the participants to review the contents of the training courses and eliminate any personal difficulties
- quick reference lists with expressions that are often used for a certain types of communication
For training managers this means that they benefit from the information and tools necessary for their job:
- eLAO: an online evaluation platform to rapidly and efficiently assess all the potential participants
- regular reports that show each participant’s progress
- feedback forms to closely monitor the participant’s satisfaction during and after the training course